Support

FlightMark is a personal flight logbook for air medical crews and pilots, published by Dalton Underwood.

For help with the app, a question about your data, or to report another person's Friends profile, write to flightmarkapp@icloud.com.

Your logbook is stored on your device and, if you use iCloud, in your own private iCloud. We cannot see it or restore it for you; use Backup in Settings to keep a copy.

Airport data comes from OurAirports, released into the public domain. Every source is listed under Attributions & Licenses.

Common questions

How do I bring in my old logbook?

Export a CSV file from your current logbook or spreadsheet, then choose it in Settings, Import Logbook. Check the column matches and dates before you import. Nothing is added until you confirm. Importing the same file twice won't add the same flights again. PDF files and Excel workbooks can't be read directly; save a spreadsheet as CSV first.

What happens to my logbook when I get a new phone?

With iCloud on, your flights come across by themselves. Patient details never go to iCloud, so make a backup with patient details turned on in Settings, Backup & Restore, before you change phones, and restore it on the new one. That file isn't encrypted, so keep it somewhere only you can reach.

What can my friends see?

Friends you accept can see your flights from the last 30 days: date and time, airports, heliports, hospitals or bases, aircraft type and tail number, mission type and time flown. Scenes and landing zones show only as "Scene". Patient details, procedures, crew and notes are never shared.

How do I add a friend?

Open Settings, Friends, and send your invite link by text or email. A link never adds anyone by itself; the person confirms, and you accept the request.

Are the currency figures official?

No. FlightMark is a personal logbook, not an official record. Always verify with your official logbook, medical certificate and company operations specifications.